December 20, 2024Tutorials

How to Use ReviewSense AI Playground

Discover how to use ReviewSense AI's playground to test our sentiment analysis tool. Learn to generate sample data, explore AI analysis features, and prepare your system for real customer reviews - all from your settings panel

ReviewSense AI Playground is a powerful tool that allows you to test and experiment with our sentiment analysis capabilities in real-time.

Located in the Settings section under the Playground tab, this feature helps you understand the full potential of ReviewSense AI using sample data.

Getting Started

To begin experimenting with ReviewSense AI:

  • Access the Playground

Navigate to the Settings section.

Select the Playground tab:

Locate the two main action buttons: "Load Example Data" and "Clean Example Data".

Generate Test Data

Click the "Generate Test Data" button.

The system will create a comprehensive dataset of sample products, reviews and summaries.

These reviews cover various scenarios and sentiments and you'll be able to see how the AI analyzes different types of feedback.

Explore the Analysis

Browse through the generated products:

  • Reviews

  • Summaries

  • Analysis

Clean Up When Done

Once you've finished testing, click the "Delete Test Data" button. This will remove all sample data and your system will be ready for your actual customer reviews

Understanding the Results

The summaries and analysis provides several key insights:

  • Individual review sentiment classification (negative, neutral, positive)

  • A summary for each product about what your customers say, generated by advanced Perplexity models, including average rating and general sentiment

  • Each summary includes also top mentioned features with sentiment classification (negative, neutral, positive). You can navigate to the reviews where the feature is mentioned

  • Analysis charts to identify trends and patterns by understanding specific strengths and pain points for your products, including:

    • Horizontal stacked chart with number of top features for a product with their sentiment

    • Product Features Analysis

    • Product Comparison radar chart:

Important Notes About Test Data

The test data is completely separate from your actual customer reviews. You can generate and delete test data as many times as needed.

Deleting test data won't affect your real customer feedback, however it's recommended to delete test data before starting with real reviews.

Next Steps

After testing in the playground:

  • Delete the test data using the "Clean Example Data" button

  • Start importing your actual customer reviews

  • Begin monitoring real customer sentiment trends

The playground is your perfect starting point for understanding how ReviewSense AI can transform your customer feedback analysis.

Remember to clean up the test data when you're ready to begin with your actual customer reviews!